Policies
Mobile detailing policies for Woodbridge, VA appointments.
This page keeps expectations simple for Woodbridge-area mobile detailing appointments while the service grows. The goal is no surprises for customers, workers, or admins.
Scheduling
Appointment requests are reviewed and confirmed before the job is final.
Use accurate address and access notes.
Weather may require a new service window.
Workers document job progress where proof photos are available.
Cancellations and Changes
Plans change. Contact the team as early as possible so the schedule can be adjusted.
Rescheduling is handled based on availability.
Late changes may affect worker dispatch.
No-show situations are reviewed case by case.
Payment
Prices are shown during booking before the request is submitted.
Selected package and add-ons are listed in the quote.
Payment verification is attached to the job record.
Never send raw card numbers in chat or notes.
Quality
If something looks off, report it quickly with photos so the team can review it.
Before/after photos help verify what was done.
Pre-existing damage and specialized repairs are separate from detailing.
Touch-up decisions are based on the booked service scope.
Privacy
Customer details are used to schedule, perform, and support the booked service.
Contact and vehicle details stay tied to the booking workflow.
Proof photos are private unless intentionally published.
Public gallery photos should avoid personal information.
Questions before booking?
Ask first if a location, vehicle condition, payment method, or photo request is unclear.